Aaaauuuugggghhhh to quote Snoopy.Īt this point my only options seemed to be: 1) see if I could buy a disk from the refurbisher 2) see if I could buy a disk from Dell. The message said to contact the manufacturer. I went to Microsoft’s Software Recovery site and put in the product key on the case, and could not download the software as the key was not accepted. I burned several dvds with the iso file and none of them would boot the system. I repeated this six times today on two different systems and got the same results. I downloaded the ISO file from the Microsoft Digital River link provided here: The download was interrupted, I resumed it, and it completed at less than the stated size. Since I had installed updates before realizing this, I opted to do a custom install and reformatted the hard drive.

(I had never heard of this version.) Upon checking the BIOS settings, I discovered that the OS had been installed in RAID/ATA mode, not RAID/AHCI mode, and the only good way to change this was to reinstall the OS. It had Windows 7 Professional 圆4 SP1 installed and a product key sticker on the case for Windows 7 Pro for Refurb PCs. I recently had to reinstall Windows on a Dell desktop that I bought from a refurbisher.